Skip to main content

Parental Consent and Approval for Users Under 18

Written by Diablo

Why Parental Consent is Important

At Hack The Box, we prioritize the safety and privacy of all our users. In accordance with our commitment to protecting young users, we require that individuals under 18 years of age obtain parental or legal guardian consent before registering for an account and using our services.

This policy ensures that minors have the necessary oversight, complies with legal regulations regarding minors' online activities, and confirms that your parent or guardian agrees to our User Agreement and Privacy Notice, whilst being sure that their personal information is handled responsibly.

What You Need to Know

Age Requirement

If you are between 13 and 18 years old, you must have a parent or legal guardian complete a consent form. This form confirms that they:

Why We Need This Form

The consent form is essential because it:

  • Ensures compliance with legal regulations regarding minors’ online activities.

  • Provides a clear understanding of our terms and the nature of our services to parents and guardians.

  • Protects your privacy and security by making sure your information is handled with proper consent.

How to Complete and Submit the Consent Form

To begin the process of submitting a parental consent form, please follow these initial steps:

  1. Navigate to the Hack The Box Help Center. (Note: If you're reading this article on HackTheBox Help Center already, simply click on the chat bubble)
    ​

  2. Click on the chat bubble icon, then click on "Send us a Message" and select the Parental Consent option. This will open a modal to be filled by your parent or guardian.

    parental.mp4 [video-to-gif output image]

  3. Ask your parent or guardian to fill out the modal that appears with the following necessary information:

    • Parent or guardian's full name.

    • Parent or guardian's email address.

    • Minor's full name.

    • Minor's username on Hack The Box.

    • Minor's date of birth.
      ​

Verifying and Signing the Document

After the initial request is submitted, the system will send an email directly to your parent or guardian. They must complete the following actions:

  1. Check their email inbox for the official Parental Consent form.

  2. Open the email and fill in the required fields within the form.

  3. Sign the document securely using DocuSign.
    ​

Form Approval Process

Once your parent or guardian completes and signs the document, our support team will carefully analyze the information. We will then contact you with feedback to confirm either the approval or the rejection of the submitted form.

Important Considerations for Your Submission

Please keep the following guidelines in mind to avoid delays in your account registration process:

  • Legibility: Make sure that all text and information on the consent form is clear and easy to read.

  • Incomplete Submissions: If we do not receive a fully completed consent form (such as a missing signature or date), we cannot process your registration.

  • Accuracy: Ensure that all information provided in the form is completely accurate.

  • Privacy: We take your privacy seriously. The information provided in the consent form will be used solely to verify consent and manage your account.

Following these steps ensures a smooth verification process for your account registration.

What Happens After Submission

Once we receive the completed form, our support team will review it. If the form is accurate and complete, we will approve your account registration and notify you via email once your account is activated.

If there are any issues with your submission or if additional information is needed, our team will reach out to you promptly.

By adhering to these guidelines, we aim to create a safe and enjoyable environment for all users of Hack The Box. We appreciate your attention to this important matter and look forward to welcoming you to our community.

Contact Us

If you have any questions or need assistance with the consent form, please reach out to our team. We are here to help and ensure a smooth registration process for all our users.

  • Email Support: [email protected]

  • Chat Support: Use the chat bubble available on all Hack The Box platforms.

Thank you for your understanding and cooperation.

Related Articles
Did this answer your question?