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Renewals

If your plan is about to expire, here is everything you need to know about the HTB renewal process

Diablo avatar
Written by Diablo
Updated over 10 months ago

To elevate your cybersecurity upskilling journey, it’s crucial to assess your current plan and determine if it's meeting your needs and expectations. Should your current plan fall short of expectations, then exploring additional options could be the key to unlocking your team’s full capabilities. Remember, fostering the upskilling and professional development of your team translates to investing in the future success of your organization.

Contact us at [email protected], and we’ll promptly provide renewal options

customized to suit your business requirements.

FAQs:

  • What is the process for renewing my subscription?

To renew your subscription, simply reach out to our Renewal team via email at

[email protected]. Once your request is reviewed, you can expect a response

within 2-3 business days.

  • Can I change my subscription plan during renewal?

Yes, our Renewal team is here to assist and work with you on a subscription plan that aligns with your current training needs.

  • Is there a grace period for renewing after my subscription expires?

In case you are not able to complete the renewal process in time, you can send us an email at [email protected]. Our Renewal team will extend a 7-day grace period, ensuring uninterrupted access to your environment until the renewal process is complete.

  • What happens if I miss the renewal deadline?

After the 7-day grace period, your HTB subscription will be terminated, and access to your environment will be discontinued. You can reach out to our Renewal team via email to discuss subsequent actions.


For more information on the Enterprise Platform, visit our Enterprise Help Center:

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