If you are experiencing issues on Hack The Box, providing detailed logs and network requests can help customer support quickly identify and resolve the problem. This article will guide you through the process of exporting these logs from Firefox or Chrome.
Exporting the Network Logs
The method for exporting network logs varies depending on the browser you are using. Here is a step-by-step tutorial for both Firefox and Chrome. Simply follow the instructions below for the browser you are using.
Exporting Network Logs from Firefox
Exporting Network Logs from Firefox
Step 01
Press Ctrl+Shift+I (Windows) or Cmd+Option+I (Mac) to open Developer Tools.
Step 02
Click on the "Network" tab and then click the gear icon. Ensure "Persist Logs" is checked.
Step 03
Reproduce the issue. For example, if you have an issue when accessing a specific page, you must try to load this page again.
Step 04
Click on the gear icon, and then click on the "Save All As HAR" button.
Exporting Network Logs from Chrome
Exporting Network Logs from Chrome
Step 01
Press Ctrl+Shift+I (Windows) or Cmd+Option+I (Mac) to open Developer Tools.
Step 02
Click on the "Network" tab. Check the "Preserve log" option to ensure all network requests are saved, even after page reloads.
Step 03
Reproduce the issue. For example, if you have an issue when accessing a specific page, you must try to load this page again.
Step 04
Click on the "Export HAR..." button.
